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Due to the nature of our products there are no refunds However, you can request a refund or reshipment for faulty products or If you have received the wrong item. You must submit your refund request via email at firstname.lastname@example.org or from our CONTACT form above within 5 days from receiving your order. Please include your name and ORDER # in the subject line of your email as well as details regarding the issue with the product.
Shipping & Handling Charges are as follows:
CANADA $10 STANDARD | $15 EXPRESS
USA $10 STANDARD | $15 EXPRESS
INTERNATIONAL $20 STANDARD SHIPPING
Orders can be tracked at:
Delivery time within Canada is 3-7 business days and 5-10 business days to the USA. Outside Canada and USA delivery time varies.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from Canada Post to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited Canada.
We accept MasterCard, Visa, Paypal and American Express.